Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olec Neustadtl

Miami,FL

Summary

Operations Manager and talented leader applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

8
8
years of professional experience

Work History

Operations Manager

Zigler Logistics
01.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.

Data Entry Coordinator

711 Ache
07.2019 - 03.2022
  • Maintained data entry requirements by following data program techniques and procedures.
  • Compiled and sorted information to prepare source data for computer entry.
  • Tested customer and account system changes and upgrades with new data input and review.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Dispatcher Coordinator

NAPA Auto Parts - Genuine Parts
07.2015 - 02.2019
  • Communicated with drivers and personnel to coordinate timely delivery.
  • Directed dispatching, routing, and tracking of 12fleet vehicles.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.

Education

Bachelor of Arts -

Miami Dade College

High School Diploma -

Ronald W. Reagan/Doral Senior High School
Doral, FL
06.2013

Skills

  • Logistics Oversight
  • Performance Reporting
  • Business Planning
  • Process Improvement
  • Data Analysis
  • Customer Service
  • Performance Monitoring
  • Inventory Management
  • Customer Retention
  • Production
  • Business Development
  • Business Administration
  • Management
  • Problem-Solving
  • Operations Management
  • Supply Chain Logistics
  • MS Office

Timeline

Operations Manager

Zigler Logistics
01.2023 - Current

Data Entry Coordinator

711 Ache
07.2019 - 03.2022

Dispatcher Coordinator

NAPA Auto Parts - Genuine Parts
07.2015 - 02.2019

Bachelor of Arts -

Miami Dade College

High School Diploma -

Ronald W. Reagan/Doral Senior High School

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Olec Neustadtl