Olena Halan
Wallington,NJ
Summary
Dedicated professional experience at The Venetian, excelling in customer service and strong multitasking abilities. Proven track record of enhancing guest satisfaction through effective communication. A reliable team player who is always on time and a quick learner.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
The Venetian
03.2025 - 09.2025
- Greeted and seated guests in a timely manner, ensuring positive first impressions.
- Handled guest inquiries and complaints with professionalism, improving overall satisfaction ratings.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Wait Staff Member
The Venetian
11.2022 - 09.2025
- Learned menu items thoroughly to provide informed recommendations to guests.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
Babysitter
Babysit
01.2024 - 08.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Planned fun outings and educational activities to keep children entertained.
Education
High School Diploma -
Wallington JR/SR High School
Wallington, NJSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Appointment scheduling
- Team player attitude
- Punctual and reliable
Languages
Ukrainian
Native or Bilingual
Russian
Professional Working
Timeline
Restaurant Hostess
The Venetian
03.2025 - 09.2025
Babysitter
Babysit
01.2024 - 08.2025
Wait Staff Member
The Venetian
11.2022 - 09.2025
High School Diploma -
Wallington JR/SR High School
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