Olga Garcia
Milwaukee
Summary
Bilingual medical interpreter with expertise in facilitating effective communication between Spanish-speaking patients and healthcare providers. Known for attention to detail and cultural sensitivity, committed to enhancing patient advocacy and education.
Overview
12
12
years of professional experience
Work History
Spanish Medical Interpreter
Sixteenth Street Community Health Center
Milwaukee
05.2023 - 11.2025
- Facilitated effective communication between Spanish-speaking patients and healthcare providers to ensure clear understanding of medical information.
- Interpreted medical terminology during patient consultations and examinations.
- Maintained confidentiality and adhered to HIPAA regulations diligently.
- Acted as a cultural bridge between providers and Spanish-speaking families to support informed health care decisions.
Bilingual Loan Sales Specialist
OneMain Financial Services
Milwaukee
05.2014 - 03.2020
- Assisted clients in understanding personal loan options and requirements.
- Educated customers on product features and benefits to enhance satisfaction.
- Managed high-volume calls while maintaining professionalism and empathy.
- Trained new team members on policies, procedures, and service techniques.
Education
Certificate of Technical Studies - Medical Terminology
Milwaukee Area Technical College
Milwaukee, WI12-2022
High School Diploma -
Granview High School
Milwaukee, WI06-2007
Skills
- Simultaneous interpretation
- Medical terminology
- Patient documentation
- HIPAA compliance
- Cultural competency
- Patient advocacy
- Documentation management
Timeline
Spanish Medical Interpreter
Sixteenth Street Community Health Center
05.2023 - 11.2025
Bilingual Loan Sales Specialist
OneMain Financial Services
05.2014 - 03.2020
Certificate of Technical Studies - Medical Terminology
Milwaukee Area Technical College
High School Diploma -
Granview High School