Edwin Thompson
Homestead,FL
Summary
Adept at delivering exceptional customer service, I honed my skills at Playa Largo Resort & Spa, mastering the art of guest engagement and efficient cash handling. My ability to maintain high service quality during peak times, coupled with a strong work ethic, has consistently enhanced dining experiences, reflecting my hospitality service expertise.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Playa Largo Resort & Spa - Autograph Collection
11.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Server
Whale Harbor Seafood Buffet
12.2021 - 10.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Ciao Hound
04.2018 - 11.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
GED -
Woodroffe High School
North CarolinaSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Employee of the quarter award 2019
I won this award for going above and beyond
Timeline
Server
Playa Largo Resort & Spa - Autograph Collection
11.2022 - Current
Server
Whale Harbor Seafood Buffet
12.2021 - 10.2022
Server
Ciao Hound
04.2018 - 11.2021
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
GED -
Woodroffe High School
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