Olga Hall
Huntsville,AL
Summary
Detail-oriented HR professional with 2+ years of experience supporting a large, multi-state workforce. Experienced in employee relations, payroll, benefits, HRIS systems, and state and federal employment law. Strong organizational and communication skills with a proven ability to handle confidential information and support efficient HR operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Server
Buffalo Wild Wings
Birmingham, Alabama
10.2020 - Current
- Take food and beverage orders accurately from guests.
- Attend regular team meetings for updates on new menu items or promotions.
- Manage guest inquiries and resolved concerns efficiently.
- Perform opening and closing duties such as counting money in register drawers or restocking supplies.
Front Desk Associate- Federal Work Study Program
Birmingham-Southern College Library
Birmingham, Alabama
08.2023 - 05.2024
- Greeted guests, fostering a welcoming environment at front desk.
- Assisted 500+ students, staff, and community in locating essential resources.
- Maintained and organized bookshelves, enhancing accessibility of library resources.
Human Resource Administrator
P.J. United (Papa John's Inc)
Birmingham, Alabama
06.2021 - 11.2023
- Supported a 10,000+ employee multi-state workforce, serving employee relations, payroll, and benefit inquiries with HRIS Systems.
- Resolved 10+ employee relations cases annually with 95% compliance adherence, ensuring compliance with state and federal law.
- Updated and enforced employee handbook to ensure alignment with current policies and regulations.
- Maintained strict confidentiality while handling sensitive employee investigations and personnel records.
- Oversaw motor vehicle record compliance and conducted documentation audits to mitigate risks and ensure adherence to regulations.
- Led transition to paperless HR documentation, enhancing record accessibility and compliance tracking.
Education
Bachelors - Business Management
Birmingham-Southern College
Birmingham, AlabamaSkills
- Employee onboarding
- Benefits administration
- Payroll
- ADP Workforce
- Workday
- HRIS Platforms
- Microsoft Office
- Excel
- Word
- Outlook
- Powerpoint
- Teams
- Labor and Employment Law
- Organization
- Confidentiality
- Payroll
Certification
• PHR Professional in Human Resources HRCI: In progress
Languages
- English, Fluent
- Russian, Limited Working Proficiency
Timeline
Front Desk Associate- Federal Work Study Program
Birmingham-Southern College Library
08.2023 - 05.2024
Human Resource Administrator
P.J. United (Papa John's Inc)
06.2021 - 11.2023
Food Server
Buffalo Wild Wings
10.2020 - Current
Bachelors - Business Management
Birmingham-Southern College