Olga Lupenko

• Operations Management: Directed the daily operations of a specialty pharmacy, managing workflow to ensure timely and accurate dispensing of specialty medications.
  Streamlined pharmacy processes enhancing overall operational efficiency.
  Maintained compliance with all relevant regulations, including FDA, DEA, and state-specific requirements, successfully passing audits with no significant findings.
  
• Team Leadership: Led a team of pharmacists, technicians, and support staff, providing training, mentorship, and career development opportunities.
  Facilitated cross-functional collaboration between pharmacy staff, physicians, and nurses to ensure cohesive patient care.
  
• Patient Care and Education: Delivered specialized patient education programs to enhance adherence to complex medication regimens.
  Provided personalized counseling to patients with chronic and rare conditions, addressing medication-related concerns and optimizing therapeutic outcomes.
  Implemented a patient follow-up system that reduced medication-related hospital readmissions.
  
• Specialty Medication Management: Managed the procurement, storage, and dispensing of high-cost specialty medications, ensuring proper handling and minimizing waste.
  Collaborated with healthcare providers to develop individualized treatment plans for patients on specialty therapies, leading to improved patient outcomes.
  Monitored medication therapy management (MTM) programs, adjusting treatments as necessary to achieve optimal results.
  
• Financial and Inventory Management: Oversaw pharmacy financials, including budgeting, forecasting, and expense management, achieving revenue growth.
  Optimized inventory management practices, reducing excess stock by [X]% while maintaining critical medication availability.
  
  
  

• Conducted comprehensive medication reviews with patients to ensure optimal drug therapy outcomes.
• Provided education sessions for medical staff on new or emerging drug therapies.
• Reviewed product information from manufacturers when selecting products for formulary inclusion.
• Managed inventory levels of specialty medications in accordance with applicable regulations.
• Monitored patient progress by reviewing drug therapy outcomes and adjusting therapies as needed.
• Investigated potential drug interactions between multiple prescribed medications.
• Maintained detailed records of medications dispensed to patients.
• Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
• Utilized pharmaceutical software to manage inventory, process prescriptions, and monitor drug interactions.

Under the direct supervision of a Registered Pharmacist:

Counseled patients and answered their questions regarding the usage of medicine, side effec

effects, interactions, contraindications, patient information privacy, generics, over- the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

Compound preparations and execute quality assurance procedures, following standard operating procedures.

Performed pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviewed, interpreted and accurately dispensed prescribed medications when necessitated by workload.

Took prescriptions from the medical care providers over the phone, transferring prescriptions to and from other pharmacies.

Ensured the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Followed-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.

Pharmaceutical sales and services, patient confidentiality, drug utilization review, regulatory compliance, advanced math skills, data entry, receiving incoming supplies Stocked, labeled and inventoried medication to keep accurate records.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Set up and modified patient profiles to include current information such as medications and insurance details.

Reviewed and verified customer information and insurance provider information. Maintained drug inventory levels by ordering the necessary medications and supplies. Collected co-payments or full payments from customers.