Open To Work
OLGA STAMP
Work Preference
Summary
Seeking a position in a company that provides opportunities for professional development, encourages personal growth, and recognizes employee achievements as part of a high-performing team.
Overview
5
5
years of professional experience
Work History
Debt Collector Agent
Hayt, Hayt & Landau
miami lakes
02.2026 - Current
- Negotiated payment plans with clients, achieving timely resolutions for outstanding debts.
- Negotiated payment terms aligning customer needs with company expectations, facilitating successful agreements.
- Analyzed debtor financial situations to propose realistic repayment solutions.
- Managed inbound and outbound calls for debt collection efforts.
- Accepted and processed customer payments and applied them toward account balances.
- Maintained accurate records of account statuses and communications.
- Educated clients on financial obligations and available payment options, enhancing understanding and compliance.
- Answered customer questions regarding account discrepancies or problems.
- Collaborated with team members to share best practices in debt recovery.
Hostess
Flannigans
Miami
11.2025 - 02.2026
- Mastered the art of creating memorable first impressions, ensuring each guest felt welcomed and valued upon arrival.
- Provided exceptional customer service, bolstering the restaurant's reputation for excellence and driving customer loyalty.
- Resolved guest concerns swiftly and effectively, contributing to a consistently positive atmosphere.
- Showcased adaptability and resilience in a fast-paced environment, maintaining composure and professionalism at all times.
Care Giver
Home instead
Tampa
08.2023 - 11.2024
- Supported clients by empowering them to maintain independence and well-being through personalized care strategies.
- Demonstrated clear communication, emotional resilience, and effective time management in high-pressure caregiving situations.
- Cultivated patience, empathy, and adaptability through individualized care for each unique client.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and errands.
- Communicated effectively with clients, families, and healthcare professionals.
- Documented care activities and client progress in daily logs accurately.
Car Washer
Avis Budget Group
02.2023 - 04.2023
- Inspected cars for damages before washing to ensure quality service.
- Cleaned vehicles to uphold hygiene standards and improve customer satisfaction., washed, vacuumed, removed trash, and sanitized vehicles.
- Filled gas tanks, checked fluid levels and tire pressures, and transported vehicles within airport lots.
Server/cashier
MacDonalds
01.2022 - 05.2022
- Delivered orders through drive-through and supported cashier operations, facilitating efficient service.
- Handled customer orders, delivered service, and resolved inquiries.
- Utilized active listening to improve customer interactions. and prioritized customer satisfaction to enhance overall service quality.
Education
Some College (No Degree) - International Business & Finance
Saint Leo University
Ocala, FLSome College (No Degree) - International Business and Finance
The University of Tampa
Tampa, FLSome College (No Degree) - International Business
Florida Atlantic University
Boca Raton, FL07-2026
Skills
- Debt Recovery Strategies
- Negotiation Techniques
- Financial Analysis
- Accuracy
- Strong communication
- Customer Advocacy
- Teamwork
- Collaboration
- Adaptability
- Eagerness to Learn
- Bilingual
- Problem solving
- Organization
- Negotiation techniques
- Legal knowledge
- Cash management product knowledge
- Legal risk assessment
Languages
- English
- Spanish
Timeline
Debt Collector Agent
Hayt, Hayt & Landau
02.2026 - Current
Hostess
Flannigans
11.2025 - 02.2026
Care Giver
Home instead
08.2023 - 11.2024
Car Washer
Avis Budget Group
02.2023 - 04.2023
Server/cashier
MacDonalds
01.2022 - 05.2022
Some College (No Degree) - International Business & Finance
Saint Leo University
Some College (No Degree) - International Business and Finance
The University of Tampa
Some College (No Degree) - International Business
Florida Atlantic University