Olga Raquel Guzman Virgen

At Walmart, I work primarily as a cashier, helping customers check out efficiently while providing friendly, attentive service. I’m also trained to assist at self-checkout, where I monitor multiple registers, troubleshoot machine issues, and support customers when they need help with transactions or item scanning. My goal is always to make the checkout process smooth and positive, whether it’s through conversation, quick problem-solving, or simply offering a smile.

At Goodwill, I primarily worked in the warehouse, where I helped sort donations, inspect and process items, and prepare merchandise for pricing and distribution to the sales floor. I was responsible for keeping the workspace organized, lifting and moving inventory, and helping the team meet daily goals. Occasionally, I also supported the retail floor by assisting customers, organizing racks, and jumping in at the register when needed. The role taught me how to stay efficient, focused, and adaptable in a busy environment.

At Sonic, I worked both as a carhop and in the kitchen. As a carhop, I delivered orders to customers with speed and a friendly attitude, making sure their experience was smooth and enjoyable. I handled cash and card transactions, kept up with rush hours, and often balanced multiple orders at once. In the kitchen, I prepared food, assembled orders accurately, and kept my station clean and stocked. Working both roles taught me how to stay calm under pressure, multitask, and work as part of a fast-moving team.