Summary
Overview
Work History
Education
Skills
Languages
Software
References
Timeline
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Olimpia Kukula

Chicago,IL

Summary

Highly experienced customer service professional known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Focused on surpassing expectations and driving team success.

Overview

8
8
years of professional experience

Work History

Sales Associate

URBN Inc
08.2019 - Current
  • Developed new client relationships and boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Small Business Owner

Self
02.2018 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.

Hostess

Bloomin' Brands
05.2018 - 11.2019
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Set Assistant

Anna Komarov Photography
01.2016 - 11.2018
  • Paid high attention to detail and contributed creatively towards the development of new ideas that improved overall visual storytelling.
  • Enhanced set efficiency by streamlining communication channels between production team members.
  • Promoted a positive work atmosphere among cast and crew through proactive problem-solving and strong interpersonal skills.
  • Coordinated with Set Designer to accurately create scenes according to creative vision.

Education

Bachelor of Arts - Communication And Media

DePaul University
Chicago, IL
12.2023

Skills

  • Customer Needs Assessment
  • Social Media Management & Digital Marketing
  • Time Management
  • Entrepreneurial Mindset
  • Adaptability
  • Detail Oriented
  • Excellent Communication
  • Problem Solving & Creative Thinking
  • Data Analysis

Languages

English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Professional Working

Software

Adobe Suite

Microsoft Office

References

References available upon request.

Timeline

Sales Associate

URBN Inc
08.2019 - Current

Hostess

Bloomin' Brands
05.2018 - 11.2019

Small Business Owner

Self
02.2018 - Current

Set Assistant

Anna Komarov Photography
01.2016 - 11.2018

Bachelor of Arts - Communication And Media

DePaul University

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Olimpia Kukula