Olin Klovdahl
Greeley,CO
Summary
Dynamic and results-oriented professional with extensive experience in customer service and problem-solving honed at Lowe's Home Improvement and Colorado Mountain College. Excelled in fostering customer satisfaction and team collaboration, achieving high levels of efficiency and support. Skilled in time management and critical thinking, consistently prioritizing empathy and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowe's Home Improvement
05.2019 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Resident Assistant
Colorado Mountain College
08.2016 - 05.2018
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Education
Associate of Science - Engineering Technology
Aims Community College
Greeley, CO05-2026
Associate of Science - Engineering
Colorado Mountain College
Steamboat Springs05-2018
Skills
- Customer service
- Time management
- Complex Problem-solving
- Public speaking
- Critical thinking
- Team player
Certification
- Autodesk Certified Professional (ACP)
Timeline
Customer Service Associate
Lowe's Home Improvement
05.2019 - Current
Resident Assistant
Colorado Mountain College
08.2016 - 05.2018
- Autodesk Certified Professional (ACP)
Associate of Science - Engineering Technology
Aims Community College
Associate of Science - Engineering
Colorado Mountain College
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