Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Oliver Howard

Durango,CO

Summary

Dynamic and results-driven professional with experience at Animals Chocolate & Coffee, excelling in customer service and order fulfillment. Proven ability to enhance revenue through effective communication and product recommendations. Skilled in inventory verification and maintaining cleanliness, consistently improving productivity and customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Support Associate

Animals Chocolate & Coffee
11.2025 - Current
  • I complete projects which range from labeling and packaging products, plating truffles, and making hot chocolate.
  • My job requires me to constantly communicate with my coworkers as well as customers.
  • Recommended complementary purchases to customers, increasing revenue.

Dietary Aide

Durango Health and Rehabilitation
04.2025 - 07.2025
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.

Busser

Ernies
10.2022 - 01.2023
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Education

High School Diploma -

Durango High School
Durango, CO
05-2026

Skills

  • Order fulfillment
  • Floor cleaning
  • Customer service
  • Inventory verification
  • Shelf stocking

Certification

Serv Safe Certified.

Timeline

Retail Support Associate

Animals Chocolate & Coffee
11.2025 - Current

Dietary Aide

Durango Health and Rehabilitation
04.2025 - 07.2025

Busser

Ernies
10.2022 - 01.2023

High School Diploma -

Durango High School
Oliver Howard