Oliver Janolino
Antioch,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Chili's Bar and Grill. Proven ability to enhance guest engagement and streamline operations, while effectively training team members. Adept in cash handling and menu memorization, ensuring a memorable dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Server
Chilis's Bar and Grill
Antioch, CA
08.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed guest orders accurately and efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
- Assisted in training new team members on service protocols and menu knowledge.
Head Food Runner
Chilis Bar and Grill
Antioch, CA
02.2025 - Current
- Coordinated food delivery to tables, ensuring timely service and customer satisfaction.
- Supervised food runners, providing training on menu items and efficient service techniques.
- Implemented streamlined communication processes between kitchen staff and dining area.
- Monitored inventory levels of food supplies, minimizing waste and ensuring availability.
Host
Chilis Bar and Grill
Antioch, CA
08.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest experience.
- Coordinated with kitchen and service staff to maintain efficient service flow.
- Handled customer inquiries and concerns, enhancing overall satisfaction.
- Trained new hosts on operational procedures and customer service standards.
Print Shop Manager
Deer Valley High School
Antioch, CA
02.2023 - 06.2025
- Oversaw daily print shop operations, ensuring timely completion of projects and adherence to quality standards.
- Managed inventory levels, coordinating with suppliers to maintain necessary materials for production.
- Trained and mentored staff on operating printing equipment, fostering a culture of safety and efficiency.
- Implemented process improvements that streamlined workflow and reduced turnaround times for client orders.
Education
High School Diploma - Business Management
Los Medanos College
Pittsburgh, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Professional appearance
- Customer service
- Safe food handling
- Menu memorization
- Working under pressure
Accomplishments
Graduated high school with 3.3 GPA
Recieved Best Photographer Award
Ran Varsity for Cross Country and Track & Field
Achieved 15+ Top 1-3 Medals in Track & Field
Timeline
Server
Chilis's Bar and Grill
08.2025 - Current
Head Food Runner
Chilis Bar and Grill
02.2025 - Current
Host
Chilis Bar and Grill
08.2024 - Current
Print Shop Manager
Deer Valley High School
02.2023 - 06.2025
High School Diploma - Business Management
Los Medanos College