Oliver Moss

• Managed guest inquiries and requests promptly to enhance their hotel experience.
• Responded to guest concerns and requests and quickly handled issues.
• Assisted guests with luggage and transportation needs during arrival and departure.

• Attention to guests' needs
• Good communication with guests
• Handled multiple tasks simultaneously in a fast-paced environment.
• Prioritized tasks efficiently to meet deadlines and improve workflow.

• Trained lifeguard with CPR certification
• Able to maintain strong focus for extended periods
• Excellent communication with other Lifeguards
• Using great customer service skills when interacting with guests

Showing guests of the restaurant to their tables while keeping their preferences in mind

• Greeting guests upon arrival
• Cleared and cleaned tables after guests finished dining
• Attending to guest needs
• Supported servers by preparing dining areas and refilling supplies