Oliver Leif Reyes
McLean,VA
Summary
With a proven track record at Bambu Asian Cuisine, I excel in enhancing customer satisfaction and streamlining service prioritization. My expertise spans POS system operation and fostering a professional appearance, significantly contributing to quality control and guest service excellence. Achieved a notable improvement in service efficiency, underscoring my commitment to excellence in the hospitality sector.
Overview
6
6
years of professional experience
Work History
Restaurant Server/Bartender
Bambu Asian Cuisine
06.2022 - Current
All around service, taking orders, serving food and beverages, answering phone calls,hosting.
Restaurant Manager
Pho 88 Noodles and Grill
03.2021 - 06.2022
Leading the team and managing the restaurant.
Customer Satisfaction
All around service
Restaurant Server/Bartender
Asia Bistro
01.2020 - 02.2021
All around service.
Internship Trainee
W Hotel
03.2019 - 12.2019
Host
Restaurant Server
Purchasing Assistant
Education
Bachelor of Science - International Hospitality Management
Lyceum of The Philippines University
Manila Philippines05-2017
Skills
- POS system operation
- Strong work ethic
- Hospitality service expertise
- Customer complain resolution
- Efficient service
- Detail-oriented
- Service prioritization
- Professional appearance
- Customer satisfaction
- Guest service
- Effective customer upselling
- Food safety oversight
Timeline
Restaurant Server/Bartender
Bambu Asian Cuisine
06.2022 - Current
Restaurant Manager
Pho 88 Noodles and Grill
03.2021 - 06.2022
Restaurant Server/Bartender
Asia Bistro
01.2020 - 02.2021
Internship Trainee
W Hotel
03.2019 - 12.2019
Bachelor of Science - International Hospitality Management
Lyceum of The Philippines University
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