Olivia Arana
Certified Medical Assistant
Las Vegas ,NV
Summary
Detail-oriented and knowledgeable Certified Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Certified Medical Assistant
Desert Orthopaedic Center
Las Vegas, NV
10.2017 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Promoted office efficiency, coordinating charts, helping patients with diverse needs.
- Assisted physicians and nurses with clinical procedures such as injections, blood draws, c-scopes.
- Relay messages from patients to physicians about concerns, conditions, updates or refill request to facilitate effective treatment.
- Schedule appointments for patients via phone and. in person
- Verified insurance benefits and eligibility for injections prior to appointments.
- Answered phone calls and messages for outbound referrals with medical facility, scheduling appointments and handling patient inquiries.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Night Host
Claim Jumper Restaurant
Las Vegas , NV
01.2016 - 01.2017
- Delivered pick-up and curbside orders to guests.
- Provided patrons with estimated waiting times during peak service hours.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Opened and closed seating sections according to volume of guests.
- Seated patrons based on guest preferences and seating availability.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Child Caretaker
Arroyo Family
Las Vegas , NV
01.2011 - 01.2016
- Maintained effective schedule balance between rest periods, active play and instruction.
- Assisted with activities to support curriculum objectives.
- Assisted children with putting on coats and cold-weather gear before going outside.
- Distributed food, napkins and beverages in preparation for snack time.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
Education
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
Las Vegas, NV 11.2016 - 07.2017
High School Diploma -
Desert Oasis High School
Las Vegas, NV 08.2012 - 06.2013
Skills
Electronic health records
Vital signs monitoring
Specimens collection and processing
Medical Records Management
Medical billing and coding
Patient Assessments
Patient Scheduling
EMR / EHR
Phlebotomy
Simple dressings
Data Entry
Organization and Time Management
Multitasking Abilities
Written Communication
Customer Service
Pre-authorizations
Notetaking and documentation
Multi-line telephone operation
Physician Authorizations
Appointment Scheduling
Insurance coding (ICD-9 and CPT)
Medical terminology
Leadership
Timeline
Certified Medical Assistant
Desert Orthopaedic Center
10.2017 - Current
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
11.2016 - 07.2017
Night Host
Claim Jumper Restaurant
01.2016 - 01.2017
High School Diploma -
Desert Oasis High School
08.2012 - 06.2013
Child Caretaker
Arroyo Family
01.2011 - 01.2016