Olivia Atayde
Empire,CA
Summary
Ideally I will find employment that will utilize my strong organizational skills and ability to work well with others, especially through my capacity to empower individuals while accomplishing my goals as well.
Overview
5
5
years of professional experience
Work History
Customer Service Representative/Receiving
Randstad/DHL
Tracy, CA
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Production Worker/Team Lead
Draexlmaier
Livermore, CA
02.2020 - 04.2024
- Operated various machines to support the production line, ensuring smooth and efficient operations
- Conducted regular inspections of vehicle parts to maintain high quality standards, identifying and addressing defects promptly
- Assembled and laminated various vehicle components, contributing to the overall production process
- Maintained clean work areas according to Good Manufacturing Practices (GMP)
- Adhered to all safety protocols, including use of personal protection equipment (PPE), to ensure a safe working environment
- Participated in continuous improvement to enhance productivity and quality
Education
High School Diploma -
Modesto, CACPR /First Aid -
01.2018
Skills
- Workplace Cleanliness
- Product packing
- Product Packaging
- Product Assembly
- Product Inspection
- Hand tools
- Materials Handling
- Quality Assurance
- Quality Inspections
- Equipment Operation
- Cross-training abilities
- Efficient Communication
- Shipment Preparation
- Assembly Line Expertise
- Positive Attitude
- Teamwork and Communication
- Strong Work Ethic
- Following Instructions
- Attention to Detail
- Punctual and Dependable
- Picking and Packing
- Production Line Work
- Heavy Lifting
- Computer Skills
- Warehouse Operations
- Pallet Jacks
- Inventory and Stocking
Timeline
Customer Service Representative/Receiving
Randstad/DHL
06.2024 - Current
Production Worker/Team Lead
Draexlmaier
02.2020 - 04.2024