Olivia Ayala
Wichita Falls,TX
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier
Dairy Queen
Wichita Falls, TX
02.2024 - 08.2024
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customers' questions and provided information on store procedures or policies.
Cashier
Arby's
Wichita Falls, TX
06.2023 - 02.2024
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Ensured compliance with all safety regulations within the store environment.
Certified Nursing Assistant
Senior care health & rehabilitation
Wichita Falls, Texas
12.2020 - 12.2021
- Cleaned and sanitized patient rooms according to established protocols.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided emotional support to patients and families during difficult times.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
High School Diploma -
Hirschi High School
Wichita Falls, TX05-2013
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Proficient in [software]
- Payment processing
- Customer relations
- Inventory control
- Money handling
- Order taking
- Reliability and punctuality
- Basic math
- Clear communication
- Empathy and patience
- Transaction handling
- Time management skills
- Purchase assistance
- Professionalism and courtesy
- Work ethic and integrity
Timeline
Cashier
Dairy Queen
02.2024 - 08.2024
Cashier
Arby's
06.2023 - 02.2024
Certified Nursing Assistant
Senior care health & rehabilitation
12.2020 - 12.2021
High School Diploma -
Hirschi High School