Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Bacon

Salt Lake City,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Silver Star Cafe
10.2022 - Current
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.

Restaurant Hostess

Butcher's Chop House And Bar
12.2022 - 03.2023
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Restaurant Hostess

Sterling Steak And Lounge
07.2022 - 08.2022
  • Responsible for maintaining cleanliness of menus.
  • Greeted guests and informed them of the Restaurant's seasonal promotions.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Dishwasher

Nosh
05.2022 - 07.2022
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.

Education

High School Diploma -

Park City High School
Park City, UT
06.2023

Skills

  • Reservation Planning
  • Active Listening and Communication
  • Multi-Line Telephone Systems
  • Answer Telephone Calls
  • Complex Problem-Solving
  • Customer Service
  • Table Bussing
  • High-Volume Dining

Timeline

Restaurant Hostess

Butcher's Chop House And Bar
12.2022 - 03.2023

Restaurant Hostess

Silver Star Cafe
10.2022 - Current

Restaurant Hostess

Sterling Steak And Lounge
07.2022 - 08.2022

Dishwasher

Nosh
05.2022 - 07.2022

High School Diploma -

Park City High School

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Olivia Bacon