Olivia V. Bagulho
Tampa,FL
Summary
Energetic young professional with a proven track record in customer service and leadership. Honed skills in creating welcoming atmospheres and addressing guests needs with efficiency. Adept at maintaining high standards of cleanliness and providing server support through effective multitasking. Excelled in both food service and animal care, ensuring safety and satisfaction. Dependable animal groomer skillful in handling animals up to eighty pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments.
Overview
2
2
years of professional experience
1
1
Years of secondary education
Work History
Hostess
Walk-On’s Sports Bistreaux (Midtown)
TAMPA, FL
06.2022 - Current
- Answered phone calls to address guest’s questions and concerns
- Greeted customers and provided them with menus
- Controlled the flow of the workplace
- Maintained a clean workspace throughout the restaurant
- Supported back of house by running food orders
- Created a calm and happy atmosphere for guests to enjoy.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Animal Groomer
Doggy Dewz
TAMPA, FL
12.2021 - Current
- Adhered to guests needs for bathing Dogs and Cats
- Utilized appropriate tools for bathing, drying, and brushing in a safe manner
- Inspected for foreign objects, fleas, ticks, and matting
- Expressed anal glands
- Maintained a safe and calm environment for the animals to enjoy.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Biology
University of Central Florida
Orlando, FL 08.2023 - Current
High School Diploma -
H.B. Plant Highschool
Tampa 08.2019 - 05.2023
Skills
- Food running
- Customer service
- Complaint handling
- Server support
- Multitasking
- POS
- Food handling
- Animal care
- Animal restraint
- Effective Cleaning
Volunteer Experience
Humane Society of Tampa Bay, Tampa, FL, 06/01/22, 01/01/23, Cleaned up after animals during walks., Took dogs on walks to release energy., Provided animals with companionship and fun., Helped clean cages, laundry, and cat/bunny rooms., Aided visitors in finding what they need.
Timeline
Bachelor of Science - Biology
University of Central Florida
08.2023 - Current
Hostess
Walk-On’s Sports Bistreaux (Midtown)
06.2022 - Current
Animal Groomer
Doggy Dewz
12.2021 - Current
High School Diploma -
H.B. Plant Highschool
08.2019 - 05.2023
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