- Animal Care
- Hiking
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Photography
- Drawing and Painting
- Creative Writing
- Baking
- Food Photography
- Gardening
- Adventure Travel
- Avid Reader
- Reading
Olivia Barnes
Lake Lure,NC
Summary
Motivated individual with a strong foundation in science and customer service. Handles customer interactions with care and precision, contributing to positive experiences in retail and dining environments. Committed to delivering quality service and supporting team success in busy settings.
Overview
3
3
years of professional experience
Work History
Cashier
Ingles Supermarket
Lake Lure, NC
08.2025 - Current
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted customers with product inquiries and provided recommendations to enhance shopping experience.
- Managed cash handling procedures, including balancing cash drawer at shift end.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Trained new cashiers on checkout procedures and customer service best practices.
- Resolved customer complaints effectively, contributing to a positive shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Hostess/Busser
La Strada
Lake Lure, NC
12.2024 - 02.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Assisted in coordinating dining room flow during peak hours to enhance efficiency.
- Collaborated with kitchen staff to communicate guest preferences and dietary restrictions.
- Monitored dining area for cleanliness and organization, addressing any issues promptly.
- Provided support to servers by anticipating guest needs and relaying orders accurately.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier/Customer Service
Chimney Rock Gem Stone Mine
Chimney Rock, Lake Lure, NC
06.2024 - 09.2024
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking merchandise as needed.
- Handled cash, credit, and digital payments with precision to ensure financial accuracy.
- Collaborated with team members to improve operational efficiency during peak hours.
- Adapted quickly to changes in store policies and procedures for seamless operations.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Learned duties for various positions and provided backup at key times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Waitress/Cashier
Old Rock Cafe
Chimney Rock, Lake Lure NC
05.2023 - 08.2023
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu preparation and daily specials to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to address special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Processed customer payments accurately using point-of-sale system.
- Adapted quickly to changing situations during peak hours, demonstrating flexibility.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Associate of Science - Science
Isothermal Community College
Rutherfordton, NC04-2027
High School Diploma -
R-S Central High School
Rutherfordton05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer relations
Interests
Timeline
Cashier
Ingles Supermarket
08.2025 - Current
Hostess/Busser
La Strada
12.2024 - 02.2025
Cashier/Customer Service
Chimney Rock Gem Stone Mine
06.2024 - 09.2024
Waitress/Cashier
Old Rock Cafe
05.2023 - 08.2023
Associate of Science - Science
Isothermal Community College
High School Diploma -
R-S Central High School