Olivia Barron
Douglasville,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Publix
Powder Springs, GA
01.2024 - Current
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Listened to customer needs and desires to identify and recommend optimal products.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Crew Leader
Zaxby's
Hiram, GA
02.2021 - 12.2023
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Trained team members to ensure every employee has ample information on what they are doing and why they are doing it.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Counted cash drawers and wrote deposits to ensure there are no shortages or overages at the end of every shift.
- Answered phones and dealt with customer complaints in order to resolve them in a way that satisfied the customer.
- Daily and deep cleaning in order to keep up with current health codes.
- Regularly check and keep up with all employee information in order to keep everything up to date for contact and tax purposes.
Education
High School Diploma -
South Paulding High School
Douglasville, GA05.2023
Skills
- Customer Satisfaction
- Punctual and Reliable
- Positive Customer Engagement
- Engaging with Diverse Customers
- Cash Management
- Cleanliness standards
- Flexible Schedule
- Stocking and Shelving
- Menu Memorization
- Informed Product Selections
- Brand Promotion
Timeline
Bakery Clerk
Publix
01.2024 - Current
Crew Leader
Zaxby's
02.2021 - 12.2023
High School Diploma -
South Paulding High School