Olivia Bergamotto
Union,NJ
Summary
I offer a wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Clara Barton Pro Dental Group
06.2020 - Current
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Helped patients complete necessary medical forms and documentation.
- Registered and verified patient records before triage with most up-to-date information.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Completed patient referrals to other medical specialists.
- Expedited appointment scheduling through effective utilization of office management software systems.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Processed medical insurance claims and payments.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Managed office bookkeeping with insurance billing and patient payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Education
Bachelor of Science - Linguistics
Rutgers University
New Brunswick, NJ05.2026
Skills
- Records Management
- Maintaining cleanliness
- Clinical Support
- Customer Service
Timeline
Dental Receptionist
Clara Barton Pro Dental Group
06.2020 - Current
Bachelor of Science - Linguistics
Rutgers University
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