Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Olivia Blank

Orlando,FL

Summary

Restaurant team member with extensive experience in guest services and front-of-house operations. Proven ability to manage reservations and maintain high service standards during peak hours. Recognized for strong interpersonal skills and meticulous attention to detail. Committed to advancing within the restaurant industry and enhancing overall guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess

The Pinery Orlando
Orlando, USA
09.2025 - Current
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed the seating chart efficiently to ensure optimal use of available tables
  • Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
  • Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
  • Assisted in resolving guest complaints or concerns promptly and professionally

Hostess

Swordfish Grill
Cortez, USA
04.2023 - 06.2024
  • Managed reservations and guest seating, ensuring smooth customer flow
  • Gained comprehensive understanding of restaurant operations through direct customer service
  • Developed strong communication skills by coordinating with various staff roles

Crew Member

Cold Stone Creamery
Cortez, USA
02.2022 - 04.2023
  • Created ice cream novelties, including custom cakes and cupcakes
  • Provided customer service during night shifts
  • Strengthened skills in customer interactions, efficiency, and teamwork in a fast-paced environment

Education

Bachelor's degree - Clinical Psychology

University of Central Florida
Orlando, FL
05-2027

Associate's degree - Psychology

University of Central Florida
Orlando, FL
07.2025

High school diploma -

Bradenton Christian School
Bradenton, FL
05.2024

Skills

  • Customer service and guest relations
  • Point of sale (POS) systems
  • Food service operations
  • Hospitality management
  • Conflict resolution strategies
  • Time management
  • Organizational skills
  • Writing and documentation
  • Basic math proficiency
  • Microsoft Office suite expertise
  • Cash handling and processing

Certification

  • ServSafe Food Handler Certification
  • Food Handler Certification
  • Driver's License
  • ServSafe

References

References available upon request.

Timeline

Hostess

The Pinery Orlando
09.2025 - Current

Hostess

Swordfish Grill
04.2023 - 06.2024

Crew Member

Cold Stone Creamery
02.2022 - 04.2023

Bachelor's degree - Clinical Psychology

University of Central Florida

Associate's degree - Psychology

University of Central Florida

High school diploma -

Bradenton Christian School
Olivia Blank