Kim Goodin
Cincinnati
Summary
Results-driven professional with a background in salon and food industries. Known for enhancing team productivity through effective scheduling and operational procedures, leading to reduced service times and improved customer experiences.
Overview
2027
2027
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Cincinnati, OH
2022 - Current
- Trained new crew members on food preparation and customer service protocols, enhancing team readiness.
- Prepared sandwiches according to established recipes and quality standards, ensuring customer satisfaction.
- Operated cash register, processing customer transactions accurately and efficiently.
- Maintained cleanliness of workstations and dining area, adhering to health and safety guidelines.
Manager
Great Clips
Cincinnati, OH
2014 - 2020
- Supervised daily salon operations to ensure high-quality service delivery and customer satisfaction.
- Trained and mentored staff on best practices in hair care and customer engagement techniques.
- Developed scheduling protocols to enhance team productivity and improve client appointment flow.
- Implemented inventory management systems to optimize product availability and reduce waste.
Manager
BoRics Hair Care
Fort Wright, KY
2010 - 2014
- Established operational procedures that improved efficiency, reduced service times, and maximized resource utilization.
- Conducted performance evaluations, providing constructive feedback for continuous employee development.
- Coordinated marketing initiatives to drive local brand awareness and increase new client acquisition.
- Analyzed customer feedback to identify service improvement opportunities and enhance overall experience.
Education
High School Diploma -
Oak Hills High School
Cincinnati, OHSkills
- Cash handling
- Customer service
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Time management
Timeline
Crew Member
Jersey Mike's Subs
2022 - Current
Manager
Great Clips
2014 - 2020
Manager
BoRics Hair Care
2010 - 2014
High School Diploma -
Oak Hills High School