Olivia Boswell
North Tonawanda,NY
Summary
Motivated individual with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
2
2
years of professional experience
Work History
Server Assistant
Carrabbas Italian Grill
Amherst , NY
06.2023 - Current
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Resolved customer complaints swiftly and professionally when needed.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Responded promptly to requests from servers or other staff members.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Delivered exceptional customer service through friendly interactions with guests.
Team Member
Tim Hortons
Amherst, NY
01.2022 - 06.2023
- Did a various set of tasks such as make coffees, food, took orders, and cashed out customers
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
Bachelor of Science - Childhood Inclusive Education
Fredonia State University
Fredonia, NY05-2027
Skills
- Customer Service
- Flexible Schedule
- Memorization
- Outgoing
- Friendly
- Multitasking
- Works well under pressure
- Patient
Timeline
Server Assistant
Carrabbas Italian Grill
06.2023 - Current
Team Member
Tim Hortons
01.2022 - 06.2023
Bachelor of Science - Childhood Inclusive Education
Fredonia State University
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