Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Olivia Charaba

Euless,TX

Summary

I am a very dependable fast learner who really just wants to jump start my career. I have a vision to join the peace corps and i would like to get a couple more years of work under my belt first. I work in very fast past or very slow environments, you can give me aroutine or you can give me an idea & ill run with it. I normally work 15 hours a day if i can, I hope that shows you how serious I am about how much I love to work.

Overview

2
2
years of professional experience

Work History

To Go Sever

Chilis's Bar And Grill
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Fulfillment Associate

Macys Department Store
11.2022 - 05.2023
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Interacted with guests in friendly and knowledgeable way.

Team Member

AMC Theatres
04.2022 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Enforced theater policies to maintain enjoyable viewing experience for all customers.
  • Troubleshot technical issues to maintain high-quality viewing experience.

Barista Shift Lead

Boba Smoothies
06.2021 - 11.2021
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Sales Associate

Journeys Shoes
04.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Science - Computer And Information Sciences

Tacoma Community College
Tacoma, WA
06.2024

High School Diploma -

Challenger High School
Tacoma, WA
04.2020

Skills

  • Special Requests and Substitutions
  • Conflict Resolution
  • Customer Service
  • Product Promotion
  • Returns and Exchanges
  • Motivated Team Player
  • Telephone Etiquette
  • Handling Complaints
  • Computer System Diagnostics Software
  • Microsoft Office
  • Issue Research

Additional Information

My first time ever being in an office i was 12, my stepdad was an manager at amazon for IT. During the summer he would take me into work to do inventory, upload software on to machines and any other side work he didn't want someone to mess up. At 12 years old i was doing what they would pay interns to do because im quick learner and im fast. it was the most rewarding time in my life, i truly felt happy getting my first experience of work that i wanted to do.

Timeline

To Go Sever

Chilis's Bar And Grill
05.2023 - Current

Fulfillment Associate

Macys Department Store
11.2022 - 05.2023

Team Member

AMC Theatres
04.2022 - 11.2022

Barista Shift Lead

Boba Smoothies
06.2021 - 11.2021

Sales Associate

Journeys Shoes
04.2021 - 07.2021

Associate of Science - Computer And Information Sciences

Tacoma Community College

High School Diploma -

Challenger High School

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