Olivia Clymer
Westland,MI
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Parkside Dental
01.2024 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Server
Texas Roadhouse
07.2023 - 01.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server Trainer
Buffalo Wild Wings
02.2022 - 07.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Human Development
Bowling Green State University
Bowling Green, OHSkills
- Customer Service
- Time Management
- Listening Skills
- Team Collaboration
- Scheduling
- Verbal and written communication
Timeline
Front Desk Receptionist
Parkside Dental
01.2024 - Current
Server
Texas Roadhouse
07.2023 - 01.2024
Server Trainer
Buffalo Wild Wings
02.2022 - 07.2023
Human Development
Bowling Green State University
Similar Profiles
Kaitlynn EichlerKaitlynn Eichler
Patient Care Coordinator at Parkside DentalPatient Care Coordinator at Parkside Dental
Alla GubskiyAlla Gubskiy
Dental Assistant at Parkside DentalDental Assistant at Parkside Dental
Brooklyn SmithBrooklyn Smith
Receptionist at Parkside DentalReceptionist at Parkside Dental