Olivia Confer
Altoona
Summary
Dynamic and reliable professional with a strong work ethic and proven customer service skills, honed at Weis Markets Inc. Adept at multitasking and maintaining high standards of cleanliness while fostering positive customer relationships. Recognized for mentoring new staff and enhancing team performance, ensuring exceptional service and satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Weis Markets Inc
10.2021 - 08.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Food Service Worker
Lakemont Park
06.2021 - 08.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Cleaned and organized kitchen, dining and service areas.
Education
Bachelor of Science - Nursing
Indiana University of Pennsylvania
Indiana, PA05-2028
High School Diploma -
Altoona Area High School
Altoona, PA05-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Empathy and patience
- Clear communication
- Multitasking and organization
- Reliable
- Emotionally supportive
Timeline
Cashier
Weis Markets Inc
10.2021 - 08.2024
Food Service Worker
Lakemont Park
06.2021 - 08.2021
Bachelor of Science - Nursing
Indiana University of Pennsylvania
High School Diploma -
Altoona Area High School
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