Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Croge

Cherry Hill

Summary

Dynamic and customer-focused individual with experience in providing exceptional service and fostering positive guest interactions. Committed to enhancing dining experiences and contributing to team efficiency in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Hostess

LaScala's Birra
Pennsauken, NJ
09.2021 - Current
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed reservation system to optimize seating availability and guest flow.
  • Collaborated with servers and kitchen staff to enhance dining experience efficiency.
  • Trained new host staff on procedures and customer service best practices.
  • Resolved guest inquiries and concerns swiftly, maintaining high satisfaction levels.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Design Assistant

Cipriani Remodeling Solutions
Mt. Laurel, NJ
09.2024 - 08.2026
  • Collaborated with designers to create engaging visual presentations for client pitches.
  • Assisted in drafting project specifications and design documentation for remodeling projects.
  • Coordinated material selection and procurement to meet project timelines and budgets.
  • Supported project managers in tracking design changes and ensuring compliance with client requests.

Education

High School Diploma -

High School Diploma -

Cherry Hill High School West
Cherry Hill, NJ
05.2029

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Greeting guests
  • Exceptional communication
  • Payment processing

Timeline

Design Assistant

Cipriani Remodeling Solutions
09.2024 - 08.2026

Hostess

LaScala's Birra
09.2021 - Current

High School Diploma -

High School Diploma -

Cherry Hill High School West