Olivia Culp
Noblesville,IN
Summary
Background includes working in both administrative and customer-facing positions for 5+ years. Top strengths include building great relationships, time management, high volume and time sensitive work load, process management, and use of software such as Word, Excel and various online databases.
Overview
5
5
years of professional experience
Work History
Title Clerk
Unlimited Motors
07.2021 - Current
- Received and processed paperwork for titles, new license plates, and renewals.
- Assisted customers with complex title issues, providing guidance and support throughout to achieve resolution.
- Served as liaison between buyers and sellers during titling process, ensuring all parties were informed about their responsibilities.
- Expedited title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Utilized various online databases and public land records to verify ownership information.
- Calculated and remitted state sales tax, service, and other charges.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
- Reduced data entry errors by implementing rigorous quality control processes for all documentation submissions.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
Ortho Assistant
Heartland Dental
09.2020 - 06.2021
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Placed brackets, wires, bonded retainers, power chains, scanned patients for treatment.
- Traveled to different offices daily.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Scheduled and confirmed patient appointments.
- Responsible for training incoming assistants.
Title Clerk
Unlimited Motors
07.2019 - 03.2021
- Received and processed paperwork for titles, new license plates, and renewals.
- Assisted customers with complex title issues, providing guidance and support throughout to achieve resolution.
- Served as liaison between buyers and sellers during titling, ensuring all parties were informed about their responsibilities.
- Expedited title transfers, closely monitoring timelines and proactively addressing any potential delays.
- Utilized various online databases and public land records to verify ownership information.
- Calculated and remitted state sales tax, service, and other charges.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
Education
Completed 1 Year - Liberal Arts And General Studies
IUPUI
Indianapolis, INHigh School Diploma -
Westfield High School
Westfield, IN05.2018
Skills
- Interpersonal Skills
- Continuous Improvement
- Documentation Review
- Organizational Skills
- Adaptability and Flexibility
- Effective Communication
- Attention to Detail
- Time management abilities
Timeline
Title Clerk
Unlimited Motors
07.2021 - Current
Ortho Assistant
Heartland Dental
09.2020 - 06.2021
Title Clerk
Unlimited Motors
07.2019 - 03.2021
Completed 1 Year - Liberal Arts And General Studies
IUPUI
High School Diploma -
Westfield High School
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