Olivia Dodson
Southaven,MS
Summary
Dedicated professional with proven expertise in hospitality service and cash handling, honed at Blake Rixie (662-892-8684) and Ashley Ford (334-389-4345). Excelled in guest engagement and relationship management, significantly enhancing customer loyalty. Demonstrated strong work ethic and food safety knowledge, contributing to a positive team environment and maintaining high cleanliness standards.
Overview
1
1
year of professional experience
Work History
Server
Blake Rixie
Southaven, MS
01.2024 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Barista
Ashley Ford
Olive Branch, MS
07.2023 - 07.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained regular and consistent attendance and punctuality.
Education
Desoto Central High School
Southaven, MSSkills
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Food safety understanding
- Relationship Management
Timeline
Server
Blake Rixie
01.2024 - 08.2024
Barista
Ashley Ford
07.2023 - 07.2024
Desoto Central High School