Olivia Evans
Morristown,TN
Summary
Proven in enhancing customer experiences and achieving sales targets at Dick's Sporting Goods, I excel in multitasking and problem-solving, ensuring operational excellence. Skilled in cash register operation and customer service, my approach boosts repeat business and team efficiency, reflecting a blend of hard and soft skills vital for dynamic retail environments.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dick's Sporting Goods
04.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal and engage with customers
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress
Off The Hook Bar & Grill
04.2024 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Soaky Mountain Waterpark
05.2023 - 07.2024
- Trained on how to make drinks.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
No Degree - Nursing
Walters State Community College
Morristown, TN05-2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Cash Register Operation
Timeline
Sales Associate
Dick's Sporting Goods
04.2024 - 10.2024
Waitress
Off The Hook Bar & Grill
04.2024 - 09.2024
Bartender
Soaky Mountain Waterpark
05.2023 - 07.2024
No Degree - Nursing
Walters State Community College
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