Olivia Fitz
Dunkin' Donuts
Waupaca,WI
1
year of professional experience
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Work History
Crew Member
5 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, equipment and dining areas.
- Assisted with inventory management, restocking supplies as needed.
- Followed safety and sanitation protocols to uphold food safety standards.
- Adapted quickly to changing situations in a fast-paced environment, enhancing team performance.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Ice Cream Scooper
4 Months- Engaged in training sessions to enhance product knowledge and improve customer interactions.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Developed effective communication skills by interacting with diverse clientele on a daily basis.
- Utilized strong multitasking abilities while managing the store-front alone, taking orders, completing transactions, and answering questions simultaneously.
- Expected to lift and push 50+ lbs at a time
Education
No Degree
- Honor Roll [2024, 2025]
- Dean's List [2023]
- Ranked in Top 5% of class
- Extracurricular Activities: Volleyball, Softball, Fencing, Manager of Boys Basketball, Cheer
- Elected Captain of JV2 Girls Volleyball
- Baking Club Member
- Capstone Project: Ancient Kush, A solo 5 page essay on any topic of your choice.
Skills
Safe food handling
Customer service
Cleaning and sanitizing
Multitasking and organization
Heavy lifting
Collaboration skills
Communication skills
Quick learner
Memory retention
Reliability
Timeline
Ice Cream Scooper
Clear Water Harbor
05.2026 - 09.2026Read More
Crew Member
Dunkin' Donuts
03.2026 - CurrentRead More
Waupaca High School
No Degree
Read More