Olivia Georgia
Round Lake,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level internship position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Hostess
HopCat
09.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Hostess
Beelows
01.2022 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Coach
Fire House Gym
08.2020 - 01.2022
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Learned patience, understanding, and alertness
Education
Bachelor of Arts - Advertising Management
Michigan State University
East Lansing, MI05.2026
Skills
- Customer Service
- Exceptional Communication
- Creative Thinking
- Time Management
- Continuous Learning
- Team Collaboration
Timeline
Hostess
HopCat
09.2023 - Current
Hostess
Beelows
01.2022 - 08.2023
Coach
Fire House Gym
08.2020 - 01.2022
Bachelor of Arts - Advertising Management
Michigan State University
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