Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oriana Calderon

Queens,NY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Engaging personality and flexible approach. Fast learner who is thriving to meet the company's values and goals on a everyday basis work environment.

Overview

2
2
years of professional experience

Work History

Server

Lodi Coffee
08.2023 - Current
  • Costumer service given in the best way to ensure tourist and regulars feel welcome and have an outstanding experience.
  • Work efficiently and effective on a fasted-paced environment leading to multitasking.
  • Fast learner and great communicator.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Customer Representative

S2 Mixologist
05.2023 - Current
  • Create special cocktail menu for every occasion.
  • Provide exceptional costumer service by engaging with costumer to ensure they get the perfect taste of what they like on every sip.
  • Managing, planing and following the plan structure to make every event unique.

Server

Gramercy Cafe
05.2022 - 12.2023
  • Serving on a dinner environment.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server Manager

Madison and Vine
08.2022 - 06.2023
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Help any colleague on any position who seems to be needing some sort of assist.

Education

Broadcast Journalism -

City University of New York, Bernard M. Baruch College
Midtown Manhattan
05.2026

Liberal Arts And Science -

Guttman Community College
Midtown Manhattan
12.2023

Skills

  • Hospitality and Guest Service
  • Multitasking Abilities
  • Media Relations
  • Cultivated warm relationships with regular customers

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Server

Lodi Coffee
08.2023 - Current

Customer Representative

S2 Mixologist
05.2023 - Current

Server Manager

Madison and Vine
08.2022 - 06.2023

Server

Gramercy Cafe
05.2022 - 12.2023

Broadcast Journalism -

City University of New York, Bernard M. Baruch College

Liberal Arts And Science -

Guttman Community College

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Oriana Calderon