Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Hall

Feasterville,LA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.


While I learned a a great deal from my previous jobs in restaurant management, I have an enormous passion for helping people. I have spent a lot of my free time over the past few years helping people with different struggles including, but not limited to, recovery from addiction, abuse and other hardships. My goal now is do this in a working environment, however I can.

Overview

12
12
years of professional experience

Work History

Manager

Ruby Tuesday
05.2008 - 02.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Held position in the front and back of house as management.
  • Organized and took inventory of all product and placed orders.

Front of House Manager

Roux 61 Seafood And Grill
04.2013 - 02.2018
  • Developed training program and participated in and oversaw training of Front of House employees.
  • Conducted interviews and hired staff.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.


Education

Bachelor of Science - Psychology

Louisiana State University of Alexandria
Alexandria, LA
12.2022

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Organization

Timeline

Front of House Manager

Roux 61 Seafood And Grill
04.2013 - 02.2018

Manager

Ruby Tuesday
05.2008 - 02.2020

Bachelor of Science - Psychology

Louisiana State University of Alexandria
Olivia Hall