Olivia Hansen
Mapleton,Utah
Summary
I am currently an International Relations student with a keen interest in national security and law enforcement. I am a proactive and attentive office specialist with customer service and organization skills. I have had previous experience in working in group settings and individually. I excell at working in fast-paced environments, communicating effectively, and being both precise and punctual.
Overview
5
5
years of professional experience
Work History
Office Specialist
BYU Registrar’s Office
Provo, UT
10.2023 - Current
- Used various Abode programs to help students, faculty, and alumni with biographical changes.
- Assisted students in submitting and processing academic petitions.
- Interacted with people in person, over the phone, and via email and online messaging systems.
Banquet Server
Marriott Hotel & Conference Center
Provo, UT
09.2021 - 02.2022
- Created a welcoming environment for guests and gave customers a positive experience.
- Prepped banquet halls, served food, kept banquet halls and prep spaces clean and orderly.
- Responded quickly and patiently to tense situations.
Lifeguard
Splash Summit Waterpark
Provo, UT
05.2019 - 09.2021
- Provided patrons with a pleasant experience by being friendly, conveying proper information, and enforcing park policies.
- Maintained skills by staying physically fit and participating in regular, mandatory lifeguard drills.
- Mastered effective communication with supervisors and coworkers.
Education
Bachelor of Arts - International Relations
Brigham Young University
Provo, UT04-2026
Skills
- Professional writing and editing skills
- Effective communication
- FERPA and maintaining confidentiality
- Highly proficient in Norwegian
- Adobe Acrobat; ability to learn computer and software skills
Volunteer Experience
- Missionary: Full-time missionary for the Church of Jesus Christ of Latter-day Saints in Norway from Feb 2022- Aug 2023.
- Football Manager: Worked as a full-time volunteer doing managerial and clerical work for my high school’s football team.
Accomplishments
- George Washington Medallion: Writing award for high school juniors.
- Graduated high school with high honors.
- AP Scholar with distinction.
Timeline
Office Specialist
BYU Registrar’s Office
10.2023 - Current
Banquet Server
Marriott Hotel & Conference Center
09.2021 - 02.2022
Lifeguard
Splash Summit Waterpark
05.2019 - 09.2021
Bachelor of Arts - International Relations
Brigham Young University
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