Olivia Heiss

• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

• Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
• Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
• Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
• Provided consistent discipline according to parental guidelines while respecting individual child''s needs.

• Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
• Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
• Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
• Provided consistent discipline according to parental guidelines while respecting individual child''s needs.

• Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
• Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
• Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
• Provided consistent discipline according to parental guidelines while respecting individual child''s needs.

- Facilitated training of new employees, customer interfacing, sales support, food preparation, and stocking.

- Maintained tidy and organized store to comply with cleanliness standards.

• Maintained and updated office records, both digital and physical.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.

• Enhanced team collaboration through clear communication and mutual support during field tasks.
• Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
• Improved field productivity by implementing efficient work procedures and time management strategies.
• Contributed to the achievement of project milestones by consistently meeting deadlines for assigned tasks.