Overview
Work History
Education
Skills
Timeline
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Olivia Jensen

Shawnee

Overview

3
3
years of professional experience

Work History

Server

Chicken N Pickle
02.2024 - Current
  • Addressed and paid attention to customers' complaints, needs, or concerns, professionally, ensuring a resolution by keeping positive relationships.
  • Trained future servers during my shift to help towards our consistent work atmosphere
  • Worked with POS system to place orders and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and better guest experiences.

Assistant Manager

Ice Cream Bae
03.2022 - Current
  • Trained several new team members by relaying information on procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Took phone calls to ensure deliveries were made and personal guest complaints and questions were handled.
  • Promoted improvements for our team and store during meetings with suggestions that we continually use.

Education

Associate of Applied Science - Sports Management

University of Kansas
Lawrence, KS

Associate of Applied Science - Accounting And Finance

Johnson County Community College
12345 College Blvd, Overland Park, KS 66210
05-2026

High School Diploma -

Shawnee Mission South
5800 W 107th St Overland Park, KS 66207
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Team leadership
  • Training team members
  • Reliable and responsible

Timeline

Server

Chicken N Pickle
02.2024 - Current

Assistant Manager

Ice Cream Bae
03.2022 - Current

Associate of Applied Science - Sports Management

University of Kansas

Associate of Applied Science - Accounting And Finance

Johnson County Community College

High School Diploma -

Shawnee Mission South

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Olivia Jensen