Olivia Jensen
Shawnee
Overview
3
3
years of professional experience
Work History
Server
Chicken N Pickle
5901 W 135th St Overland Park, KS 66223
02.2024 - Current
- Addressed and paid attention to customers' complaints, needs, or concerns, professionally, ensuring a resolution by keeping positive relationships.
- Trained future servers during my shift to help towards our consistent work atmosphere
- Worked with POS system to place orders and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and better guest experiences.
Assistant Manager
Ice Cream Bae
5260 116th Pl, Leawood, KS 66211
03.2022 - Current
- Trained several new team members by relaying information on procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Took phone calls to ensure deliveries were made and personal guest complaints and questions were handled.
- Promoted improvements for our team and store during meetings with suggestions that we continually use.
Education
Associate of Applied Science - Sports Management
University of Kansas
Lawrence, KSAssociate of Applied Science - Accounting And Finance
Johnson County Community College
12345 College Blvd, Overland Park, KS 6621005-2026
High School Diploma -
Shawnee Mission South
5800 W 107th St Overland Park, KS 6620705-2023
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Team leadership
- Training team members
- Reliable and responsible
Timeline
Server
Chicken N Pickle
02.2024 - Current
Assistant Manager
Ice Cream Bae
03.2022 - Current
Associate of Applied Science - Sports Management
University of Kansas
Associate of Applied Science - Accounting And Finance
Johnson County Community College
High School Diploma -
Shawnee Mission South