Olivia Jones
El Centro,CA
Summary
A dynamic and customer-focused professional with a proven track record at Applebees, where I excelled in delivering exceptional dining experiences through expert multitasking and warm customer interactions. Skilled in both phone etiquette and teamwork, I consistently enhanced dining satisfaction, demonstrating a strong commitment to public health and safety standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess/Server
Applebees
08.2021 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Science - Administration of Justice
Imperial Valley College
Imperial, CA06-2025
Associate of Science - Correctional Science
Imperial Valley College
Imperial12-2024
High School Diploma -
Brawley Union High School
Brawley, CA06-2021
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Public Health
- Strong computer skills
- Detail Oriented
Accomplishments
Im accomplishing my educational career in the corrections academy at imperial Valley College, and i will be graduating in December.
Certification
I have a ServSafe Food Handler certificate and I will soon have a Corrections Academy Certificate in December.
Languages
English
Full Professional
Timeline
Hostess/Server
Applebees
08.2021 - 04.2022
Associate of Science - Administration of Justice
Imperial Valley College
Associate of Science - Correctional Science
Imperial Valley College
High School Diploma -
Brawley Union High School
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