Olivia Jordon
New London,MN
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Crystal Hills Assembly Of God
Paynesville, Minnesota
06.2025 - 04.2026
- Managed communication between staff, volunteers, and congregation members effectively.
- Scheduled appointments and coordinated meetings for church leadership and staff.
- Prepared materials for church events, services, and community outreach programs.
- Maintained inventory of church supplies and ordered necessary materials promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Administrative Assistant
Acheval Claims Services
New London, MN
05.2015 - 06.2025
- Entered claim information accurately into database systems.
- Managed workload to meet or exceed productivity and quality standards.
- Contacted banks to acquire credit information.
- Reviewed documentation for accuracy and compliance with company standards.
- Monitored reports to identify claims issues and worked with adjusters to resolve problems.
- Worked closely with appraisers, rental facilities, body shops and salvage vendors.
- Participated in team meetings to discuss workflow improvements and operational efficiency.
Administrative Assistant
Ametrine Mental Health
Spicer, MN
11.2023 - 04.2024
- Greeted patients warmly and efficiently at busy medical front desk.
- Scheduled appointments using electronic health record systems.
- Coordinated insurance verifications and handled billing inquiries.
- Answered phone calls promptly and addressed patient questions effectively.
- Maintained office supplies and ordered necessary materials regularly.
- Protected patients by observing strict HIPAA guidelines.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Straightened up waiting room to maintain neat and organized space.
Education
Associate of Applied Science - Medical Sonography
St. Cloud Technical College
St. Cloud , MN 09.2003 - 05.2006
Associate of Arts - Liberal Studies
Ridgewater College
Willmar, MN 09.1998 - 05.2002
New London - Spicer High School
New London, MNSkills
- Office management
- Scheduling appointments
- Database management
- Customer relationship management
- Inventory management
- Attention to detail
Certification
- Currently hold RDMS (OBGyn/Abd) Exp 12/2026
Accomplishments
- Graduated Phi Theta Kappa at Ridgewater College.
Timeline
Administrative Assistant
Crystal Hills Assembly Of God
06.2025 - 04.2026
Administrative Assistant
Ametrine Mental Health
11.2023 - 04.2024
Administrative Assistant
Acheval Claims Services
05.2015 - 06.2025
Associate of Applied Science - Medical Sonography
St. Cloud Technical College
09.2003 - 05.2006
Associate of Arts - Liberal Studies
Ridgewater College
09.1998 - 05.2002
New London - Spicer High School