Olivia Kelly
Drexel Hill,PA
Summary
Highly experienced and trained with children. Known for high productivity and efficient task completion. Has experience working with occupational therapists and their students through Service Learning. Excels using empathy, communication, and patience to foster trusting relationships with children and parents alike. Knows how to use a phone and/or computer very well. Understands how to use Word, Excel, etc. Has experience/learned basic medical terminology and understands basic patient care/needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Self
Drexel Hill, PA
06.2021 - Current
- Managed children's emotional outbursts with patience and care.
- Handled minor medical emergencies for children, leveraging prior experience.
- Executed reliable transport of children to extracurricular events.
- Attended to children's basic needs, including feeding, bathing, and administering medication.
Phone Operator
Drexel Hill Style Pizza
Broomall, PA
02.2022 - 08.2024
- Answered customer phone calls and processed their orders efficiently.
- Processed payments and managed cash register operations for incoming customers.
- Managed movement and refilling of heavy products in various store areas.
Education
High School Diploma -
Monsignor Bonner And Archbishop Prendergast HS
Drexel Hill06-2024
Some College (No Degree) - Radiologic Sciences
Gannon University
Erie, PASkills
- Appointment reminders
- Behavior monitoring
- Routine management
- Critical thinking
- Special needs experience
- Child Development Understanding
- Reliable transportation
- Call handling
- Able to lift 55 or more pounds
- Understands medical terminology
- Customer service
- Multitasking
- Excellent communication
- Calm and level-headed under duress
- Appointment setting
Languages
Spanish
Limited
Certification
Child Abuse Clearance
Timeline
Phone Operator
Drexel Hill Style Pizza
02.2022 - 08.2024
Babysitter
Self
06.2021 - Current
High School Diploma -
Monsignor Bonner And Archbishop Prendergast HS
Some College (No Degree) - Radiologic Sciences
Gannon University