Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Kelly

Fayetteville,AR

Summary

Dynamic professional with proven customer service expertise from Whole Foods Market, adept at multitasking in fast-paced environments. Demonstrates strong adaptability and proficiency in Microsoft Office, while achieving high customer satisfaction through effective problem-solving and leadership in student organizations.

Overview

6
6
years of professional experience

Work History

CASHIER/CUSTOMER SERVICE

Whole Foods Market
Fayetteville, AR
07.2023 - Current
  • Welcomed customers, addressing questions and concerns to enhance shopping experience
  • Resolved customer complaints, providing solutions that ensured satisfaction and loyalty
  • Processed customer transactions accurately and efficiently, including cash, credit card, and electronic payments

STUDENT

University of Arkansas
Fayetteville, AR
08.2021 - 07.2026
  • Led three leadership positions over three years, managing chapter of 500+ members and fostering communication and collaboration among diverse groups
  • Oversaw chapter operations and coordinated events, initiatives, and programs to enhance member development and engagement opportunities
  • Built relationships with student organizations to promote collaboration and resource sharing, strengthening community ties
  • Developed effective time management strategies to balance academic and personal commitments., juggling academic work with personal commitments effectively.
  • Participated actively in group projects, contributing to successful outcomes.

HOSTESS AND PHONE OPERATOR

In the Raw Sushi
Tulsa, OK
05.2020 - 08.2021
  • Skillfully operated a multi-line phone system, managing an average of 30+ to-go order calls daily with efficiency and accuracy
  • Greeted and welcomed guests, creating a positive and inviting atmosphere that set the tone for their experience
  • Resolved customer concerns and complaints through active listening and effective solutions, improving customer satisfaction and loyalty

Education

DUAL BACHELOR'S DEGREE - SPANISH, INTERNATIONAL BUSINESS

University of Arkansas
Fayetteville, AR
05-2026

Skills

  • Customer service
  • Spanish fluency
  • Microsoft Office
  • Adaptability skills
  • Time/task management & organization
  • Problem solving

Timeline

CASHIER/CUSTOMER SERVICE

Whole Foods Market
07.2023 - Current

STUDENT

University of Arkansas
08.2021 - 07.2026

HOSTESS AND PHONE OPERATOR

In the Raw Sushi
05.2020 - 08.2021

DUAL BACHELOR'S DEGREE - SPANISH, INTERNATIONAL BUSINESS

University of Arkansas
Olivia Kelly