Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Kloefkorn

Northglenn,CO

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through skilled relationship building and efficient problem solving. contributing to significant positive outcomes in fast-paced retail environments. Consistently recognized for excellence in customer service and building rapport.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

TJ Maxx, TJX Companies
Westminster, CO
11.2023 - 08.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Fun Services CO
Westminster, CO
08.2020 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise in stock.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Working at balloon counter ensuring every customer is taken care of in a timely manner.
  • Helped in warehouse & Housekeeping of the store.

Appointment Scheduler / Sales Associate

Legendary Home Pros
Peyton, CO
03.2022 - 11.2022
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed strong rapport with customers and created positive impression of business.
  • Setting Appointments according to clients schedules.

Education

High School Diploma -

Pikes Peak Online School
Westminster, CO
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Problem-Solving
  • Relationship Building
  • Outgoing Personality
  • Customer Needs Assessment
  • Meeting deadlines

Certification

Colorado Life Producer, Insurance license.

Timeline

Sales Associate

TJ Maxx, TJX Companies
11.2023 - 08.2024

Appointment Scheduler / Sales Associate

Legendary Home Pros
03.2022 - 11.2022

Sales Associate

Fun Services CO
08.2020 - 10.2023

High School Diploma -

Pikes Peak Online School
Olivia Kloefkorn