OLIVIA KOSYLA
Philadelphia,PA
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
3
3
years of professional experience
Work History
Centralized Access Representative
RWJBarnabas Health
West Orange, NJ
10.2021 - 11.2023
- Verify all scheduled procedures, both impatient and outpatient, while obtaining pre-certification when necessary
- Experienced in Epic Systems to help patients with registration, insurance verification, and cash collection
- Ensured compliance with HIPAA regulations for privacy protection.
- Assisted in resolving billing issues and insurance disputes.
- Contact multiple physicians offices and request patient follow-up records
Communications and Advertising Intern
Diamond Edge Communication
Philadelphia, PA
09.2020 - 05.2021
- Magnified brand awareness by compiling consumer information and market trends to mold marketing approaches accordingly
- Reviewed customers' products, advertising history, and business to identify effective advertising solutions
- Assisted with advertising sales and created business ideas and logos
- Built interpersonal business skills in a team setting
Education
Certification - Project Management
Community College of Philadelphia
Philadelphia, PA01-2024
Bachelor of Arts - Advertising
Temple University
Philadelphia05-2021
Skills
- Registration Management
- Project Management
- Customer Service
- Medical terminology knowledge
- Healthcare Revenue
- HIPAA Compliance
- Problem-solving
- MS Office
Activities
During project management certification participated in several group activities involving assessing project risks and proactively resolving issues. Facilitated morning stand up meetings with scrum team.
Timeline
Centralized Access Representative
RWJBarnabas Health
10.2021 - 11.2023
Communications and Advertising Intern
Diamond Edge Communication
09.2020 - 05.2021
Certification - Project Management
Community College of Philadelphia
Bachelor of Arts - Advertising
Temple University
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