Summary
Work History
Education
Skills
Timeline
Cashier

Olivia Koztecki

Kokomo ,IN

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Kohls. Skilled in cash handling and conflict resolution, consistently maintained over 99% accuracy in transactions. Demonstrates exceptional teamwork and communication abilities, significantly improving the shopping experience and fostering customer loyalty.

Work History

Cashier

Kohls
11.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Currently High School Student -

Western High-school
Rossville, IN

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges

Timeline

Cashier

Kohls
11.2024 - 01.2025

Currently High School Student -

Western High-school
Olivia Koztecki