Olivia Lamb
Lakeland,FL
Summary
Proven customer service associate with a strong work ethic. Experienced in cash handling and handling customer relations, enhancing shopper satisfaction. Demonstrated reliability and professionalism, contributing to store success through meticulous cleanliness and customer engagement. Achieved high accuracy in financial transactions, embodying patience and empathy in every interaction.
Overview
2
2
years of professional experience
Work History
Cashier
Publix Grocery Store
Lakeland, FL
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Lake Gibson Senior High School
Lakeland, FL05.2024
Skills
- Customer Service
- Work Ethic
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Patience and Empathy
Additional Information
Shannon Williams 8635816485 Family friend
Brandy Yopp 8137636894 Aunt
Christen Wallace. 8634408225 Friend
Timeline
Cashier
Publix Grocery Store
06.2022 - Current
High School Diploma -
Lake Gibson Senior High School