Olivia Ley
Fort Wayne,IN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Diverse and multi faceted skill set, with a focus in sales and consumer relations. Peripheral endeavors in childcare, child wellness and development. Committed and hard working. Dedicated to company causes and goal completion.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Samson Exhaust
Fort Wayne, IN
02.2020 - 12.2023
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Advised customers on best practices when using company products or services.
- Developed key customer relationships to increase sales.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Sales Associate
H&M Hennes & Mauritz
Fort Wayne, IN
06.2020 - 12.2022
- Bagged or packaged purchases and wrapped gifts.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained records related to sales for store management.
- Assessed customer needs to provide assistance and information on product features.
Sales Associate Specialist
Victoria's Secret & PINK
Fort Wayne, IN
09.2014 - 01.2017
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Described merchandise and demonstrated care and fitting.
- Answered store and merchandise questions and led customers to desired items.
Sales Consultant
American Cook Systems
Fort Wayne, IN
01.2013 - 11.2015
- Performed cold calls to prospective customers to introduce company offerings.
- Created successful strategies to develop and expand customer sales.
- Advised customers on best practices when using company products or services.
- Developed key customer relationships to increase sales.
- Ensured customer satisfaction by providing follow-up support after purchases.
Education
Associate of Science -
Purdue University Fort Wayne
Fort Wayne, IN05-2018
High School Diploma -
Bishop Dwenger
Fort Wayne, IN05-2013
Skills
- Territory Expansion
- Industry Trends
- Product and Service Knowledge
- Community Networking
- Customer Liaison
- Persuasive Communication
- Lead Generation
- Sales Strategies
- Customer Relationship Management
Affiliations
- Track & Field / Long distance 4 years (high school)
- Agricultural science and applied sciences
Accomplishments
- Deans list (2o14,2015,2018)
References
References available upon request.
Timeline
Sales Associate
H&M Hennes & Mauritz
06.2020 - 12.2022
Sales Consultant
Samson Exhaust
02.2020 - 12.2023
Sales Associate Specialist
Victoria's Secret & PINK
09.2014 - 01.2017
Sales Consultant
American Cook Systems
01.2013 - 11.2015
Associate of Science -
Purdue University Fort Wayne
High School Diploma -
Bishop Dwenger
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