Olivia Martin
West Valley City,UT
Summary
Proven team collaborator and customer service expert from In N out adept at cash handling and problem-solving, enhancing customer satisfaction. Excelled in fast-paced environments, ensuring accuracy and efficiency in transactions. Demonstrated integrity and empathy, contributing to a positive workplace culture and achieving high customer service standards.
Overview
3
3
years of professional experience
Work History
Cashier
In-N-Out Burger
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Served food and made food
- Cleaned the dinning room and doing dishes
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Kitchen Staff Member
Hunter Hollow
10.2021 - 12.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Served and cleaned up after residents
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
Cashier
Chick-fil-A
08.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Served food and packed the food up
- Cleaned up dinning room and bathrooms for customers needs.
Education
High School Diploma -
Granger Highschool
3580 3600 W, West Valley City UT 8411905-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Money handling
- Order packaging
- Attention to detail
- Empathy and patience
- Problem-solving
- Honest and dependable
Timeline
Cashier
In-N-Out Burger
08.2022 - Current
Kitchen Staff Member
Hunter Hollow
10.2021 - 12.2022
Cashier
Chick-fil-A
08.2021 - 10.2021
High School Diploma -
Granger Highschool
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