Overview
Work History
Timeline
Generic

Olivia Mason

Overview

4
4
years of professional experience

Work History

Guest Service Specialist

Mister Car Wash
01.2023 - Current
  • Managed daily operations of a car wash facility, ensuring cleanliness and efficiency
  • Assisted customers with choosing the right car wash packages for their needs
  • Evaluated vehicles exterior prior to wash services to meet safety measures
  • Provide customer service by recommending customer service options, pricing, and savings opportunities through memberships or promotions
  • Prepped vehicles by applying chemicals, pre-scrubbing, & using high water pressure to needed areas
  • Safely directing customer onto the tire track and into prep areas inside the tunnel

Patient Service Coordinator

Northland Hearing Centers
01.2021 - 01.2023
  • Coordinated appointment scheduling, communication between patients and healthcare providers
  • Processed payments, financial assortments, Workmans Comp paperwork & Performed insurance verifications and authorizations for medical procedures
  • Developed and maintained patient records and confidential information
  • Counseled patients and families on communication strategies & importance of hearing loss
  • Troubleshooted re-inspection of equipment problems by cleanings, part replacements/repairs, reprogram adjustments & counseled on newer aids or hearing loss

Timeline

Guest Service Specialist

Mister Car Wash
01.2023 - Current

Patient Service Coordinator

Northland Hearing Centers
01.2021 - 01.2023

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Olivia Mason